Orders placed before 1pm (Monday–Friday) are dispatched the same day. Orders placed after 1pm will be dispatched the next working day.

Orders placed before 1pm (Monday&#x2013;Friday) are dispatched the same day.Orders placed after 1pm will be dispatched the next working day.&#xA0;

What is your order cut-off time?

If you’re on a subscription, you have full flexibility to update your upcoming orders at any time before your renewal date. You can:. You can make these changes as often as you like — just log into your account and update your next order before it re

If you&#x2019;re on a subscription, you have full flexibility to update your upcoming orders at any time before your renewal date.You can:<ul data-start="482" data-end="625"><li data-section-id="1rt14v7" data-start="482" data-end="542" style="font-size: 16px;">Change your flavours (e.g. try a new one each month)</li><li data-section-id="egdnzx" data-start="543" data-end="591" style="font-size: 16px;">Adjust the number of boxes in your order</li><li data-section-id="j9dpxt" data-start="592" data-end="625" style="font-size: 16px;">Update your delivery schedule</li></ul>You can make these changes as often as you like &#x2014; just log into your account and update your next order before it renews.<hr data-start="750" data-end="753">Once an order has been confirmed, our warehouse team processes it quickly to ensure fast delivery. This means we&#x2019;re unfortunately unable to make changes after this point but you are welcome to contact our support team to arrange and exchange.&#xA0;If you need help, feel free to&#xA0;<a href="https://humantra.co.uk/pages/contact-us">reach out to our team</a>&#xA0;and we&#x2019;ll always do our best to assist.

Can I make changes to my order?

If you are in the UK please allow up to 5 working days for delivery from the date of your order. Usually delivery is a lot quicker than this but can be delayed during busy periods or on orders placed over weekend. For orders to Dubai, please allow 1-

If you are in the UK please allow up to 5 working days for delivery from the date of your order.&#xA0;Usually delivery is a lot quicker than this but can be delayed during busy periods or on orders placed over weekend. For orders to Dubai, please allow 1-2 working days and for the wider UAE, please allow 2-4 days.&#xA0;For orders to Europe and the rest of the world&#xA0;please allow between 7-14 working days for delivery.Please note:<ul><li dir="ltr" style="text-decoration:none;">Tracking can take 24&#x2013;48 hours to update </li><li dir="ltr" style="text-decoration:none;">Couriers may mark parcels as delivered slightly before arrival </li></ul>If your order appears delayed or delivered but hasn&#x2019;t arrived, please&#xA0;<a href="https://humantra.co.uk/pages/contact-us">contact us</a>&#xA0;as soon as possible and our support team will look into it for you.&#xA0;If your order shows as being delivered but you haven&apos;t received it, please check if your parcel has been left in your chosen safe place, with a neighbour or returned to your local sorting office.

My order hasn’t arrived — what should I do?

United Kingdom. please allow up to 5 working days for delivery from the date of your order. Usually delivery is a lot quicker than this but can be delayed during busy periods or on orders placed over weekend. UAE. For Dubai, please allow 1-2 working

United Kingdomplease allow up to 5 working days for delivery from the date of your order.&#xA0;Usually delivery is a lot quicker than this but can be delayed during busy periods or on orders placed over weekend.&#xA0;<hr>UAEFor Dubai, please allow 1-2 working days and for the wider UAE, please allow 2-4 days.&#xA0;<hr>SingaporePlease allow 1-2 working days.&#xA0;<hr>Australia&#xA0;Please allow 2-4 working days.<hr>Europe and the rest of the world&#xA0;Please allow between 7-14 working days for delivery.<hr>Please note; Orders placed after 1pm will be processed the next working day.You will receive a tracking link once your order has shipped.

How long does delivery take?

Our main hubs are the UK, UAE, Singapore and Australia but we ship to lots of locations worldwide - hopefully yours!. All subscription orders include free delivery. For non-subscription orders, delivery is free when you spend over a certain threshold

<h3 data-start="117" data-end="146" id="isPasted">Where does Humantra ship?</h3>Our main hubs are the UK, UAE, Singapore and Australia but we ship to lots of locations worldwide - hopefully yours!&#xA0;All subscription orders include free delivery.&#xA0;For non-subscription orders, delivery is free when you spend over a certain threshold.&#xA0;Otherwise, delivery costs are as follows:<ul data-start="399" data-end="508"><li data-start="399" data-end="416" style="font-size: 16px;">UK: &#xA3;3.99</li><li data-start="417" data-end="442" style="font-size: 16px;">Singapore:&#xA0;$5 SGD</li><li data-start="443" data-end="481" style="font-size: 16px;">United Arab Emirates: AED 5.50</li><li data-start="482" data-end="508" style="font-size: 16px;">Australia: AUD $10</li><li data-start="482" data-end="508" style="font-size: 16px;">Europe and the rest of the world, delivery rates vary by location and will be calculated at checkout.</li></ul>Where applicable, customs charges are covered upfront, so there are no surprise fees on delivery.

Where does Humantra ship and how much does it cost?

We’d love to help! Please fill in the form below and our team will get back to you within 24 hours.

If your enquiry is about an order, kindly include your order number in the subject line so we can assist you as quickly as possible.

📦 ORDERS & DELIVERY

What is your order cut-off time?

Can I make changes to my order?

My order hasn’t arrived — what should I do?

How long does delivery take?

Where does Humantra ship and how much does it cost?