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Humantra 

We&#x2019;re really sorry your order didn&#x2019;t arrive in perfect condition.Please contact us within 30 days of delivery and include a photo of the damage. Our team will sort this for you as quickly as possible!

We’re really sorry your order didn’t arrive in perfect condition. Please contact us within 30 days of delivery and include a photo of the damage. Our team will sort this for you as quickly as possible!

My item arrived damaged — what should I do?

💰 RETURNS & REFUNDS

What is Humantra?

Who is Humantra for?

How is Humantra different from other electrolytes?

Do I need electrolytes if I already drink water?

Is Humantra just for athletes?

💪 GETTING STARTED

How much should I take?

When should I drink Humantra?

Can I take more than one sachet a day?

Can I take Humantra every day?

Can I drink Humantra while fasting?

Can I drink Humantra at night?

Can I mix Humantra with hot water?

💧 HOW TO USE HUMANTRA

What ingredients are in Humantra?

Does Humantra contain sugar?

Does Humantra contain caffeine?

How many calories are in Humantra?

Is Humantra vegan and gluten-free?

Is Humantra suitable for children?

Is Humantra safe during pregnancy or breastfeeding?

Can I take Humantra alongside my medication?

Is Humantra Informed Sport certified?

How does Humantra ensure quality?

🧪 INGREDIENTS, NUTRITION & SAFETY

What is your order cut-off time?

Can I make changes to my order?

My order hasn’t arrived — what should I do?

How long does delivery take?

Where does Humantra ship and how much does it cost?

📦 ORDERS & DELIVERY

How do subscriptions work?

When will my subscription renew?

When is the cut-off to make changes to my subscription?

Can I pause my subscription?

What happens if my payment fails?

How do I cancel my subscription?

🔁 SUBSCRIPTIONS

Can I cancel my order?

Can I return my order?

What is your refund policy?

How long do refunds take?

I received the wrong item — what should I do?

My order says delivered but I don’t have it

How do I contact support?

My item arrived damaged — what should I do?Updated 3 months ago